Emailed twice still not received any reply

My whole family loves these! Chocolate wafers with a caramel like filling. Sweet but not overly sweet!

I've tried most of the flavors withy the wafers/waffles and this favor is the BEST, and only ONE GM OF SUGAR!

When searching for a treat and something that will fulfill me. Thus is it!!!!

I had tried the Snickerdoodle flavor while visiting the US and liked it. Upon returning home to Canada, found their site and decided to order several flavors. Love the low sugar, higher fiber aspect and the not too sweet taste.

I ordered 4 flavors, over $100 worth of order in CAD. Being a serious oreo lover, cookies and cream seemed right up my alley. However, when it arrived (finally) there is no cream in this at all. A nice darker chocolate cookie base but the inside is caramel type. This is misleading, it should be named chocolate caramel. I'm quite disappointed.

In addition - I placed my order, my card was charged the same day, 10 days later still no movement, no email, no order shipped. I contacted customer service, never heard back, after an additional day there was an email it was shipped - however the order was not given to the shipper when they said it had shipped and additional time went by before the shipper received it. Finally the order arrived. Unfortunately I'd not read other reviews prior to my order where a similar issue also occurred several time.

They are a nice product - but due to cookies and cream not being cookies and cream but chocolate and caramel (which I would not have ordered) and the very poor customer service, i would not recommend them and won't be ordering again.